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Customer Success Specialist

Sector:

Financial Technology

Job ID:

IT014

Location:

London

Salary:

£30-35K

Benefits:

Long Contract - Hybrid Working - Complimentary Breakfast

Date:

12 Oct 2023

Job Description:

Our client is a global SaaS type company with a range of software products supplying the FinTech market. UK headquarters in central London. They are now seeking a Customer Success Specialist to work in partnership with Account Managers.


This is an 18 month contract initially with 1-2 days in their offices in London.


Duties

  • Activate customer subscriptions and increase & accelerate adoption of other products.

  • Support customers from the start of their entire journey

  • Help develop the approach to customer activation and retention.

Skills

  • Ability to build urgency in customers to activate and use their subscriptions.

  • Experience in engaging with customers via outbound calls and emails, with excellent written, verbal and presentation skills.

  • Experience delivering software-based product onboarding or training.

Benefits

  • Long contract

  • Possible temp to perm

  • Free breakfasts

Apply Now

Thanks for applying!

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